Founded in 1951, Jack in the Box Inc. is a restaurant company that operates and franchises Jack in the Box® restaurants.
Jack in the Box is among the nation’s leading fast-food hamburger chains, with more than 2,250 quick-serve restaurants in 21 states and Guam.
As the first major hamburger chain to develop and expand the concept of drive-thru dining, Jack in the Box has always emphasized on-the-go convenience, with approximately 85 percent of the half-billion guests served annually buying food at the drive-thru or for take-out. In addition to drive-thru windows, most restaurants have indoor dining areas and are open 16-24 hours a day.
Jack in the Box pioneered a number of firsts in the quick-serve industry, including menu items that are now staples on most fast-food menu boards, like the breakfast sandwich and portable salads. Today, Jack in the Box offers a selection of distinctive, innovative products targeted at the fast-food consumer, including hamburgers, specialty sandwiches, salads and real ice cream shakes. Hamburgers represent the core of the menu, including the signature Jumbo Jack®, Sourdough Jack®, Ultimate Cheeseburger and the award-winning Buttery Jack®. And, because value is important to fast-food customers, the company also offers value-priced products on “Jack’s Value Menu,” including tacos, chicken nuggets, a chicken sandwich and the Breakfast Jack®.
In addition to offering high-quality products, Jack in the Box recognizes that an increasing number of quick-serve customers also want the ability to customize their meals. Whether that means forgoing the bun and sauce in favor of a low-carb burger, or substituting ingredients to create the exact mix of flavors to suit an individual’s personal tastes, customers have that flexibility at Jack in the Box.
Our field of expertise is more than tasty burgers, fries, and, of course, tacos! (Who could forget the tacos?) We also specialize in you. We’ll teach you how to be a leader, how to be bold, and how to have way too much fun along the way. It’s important to us that you’re as happy as our guests. We want you to try new things on our menu, figure out your favorites, and share them with the world.
Our food isn’t the only thing that should make you happy. We want you to know we are here to help you learn new things and grow as an individual. And if you want to take the next step in your career, we’ll help you set goals and develop skills to ensure you get there.
Our culture is all about YOU. The way we see it, if we put our employees first, then they’ll put our customers first. That’s why we follow the Service Profit Chain. We always start by giving you the quality service you deserve as a member of our team. Giving employees quality service is what leads to employee satisfaction, after all. When employees are satisfied, retention and productivity increase, leading to an increase in external service given to our customers. When customers receive outstanding service, they become loyal to us and our profits soar through the roof, which only allows us to give our employees – the most vital part of our team – better service.
